Terms of Service
Last updated: 10 November 2026
1. About these terms
These terms apply to SOFHOUR Terminal on the website terminal.sofhour.com, the installed web app and the Android app. By creating an account or using the service, you agree to these terms, the Privacy Policy and the risk disclaimer shown in the terminal.
2. Research, not personal advice
Trading calls, research reports, market analysis and alerts are provided for research and information purposes. They are not personalised investment advice and do not consider your own financial situation. You decide your own trades.
3. Market risk
- Trading in stocks, futures and options involves high risk. You may lose part or all of your money.
- As per SEBI's study, around 91% of individual traders in equity futures and options faced losses in FY 2024-25.
- We do not promise or guarantee any profit or fixed return. Past results do not guarantee future results.
4. Your account
- Give correct details when you sign up and keep your password safe. One account is for one person.
- Do not share, copy, resell or publish premium calls or research to others without our written permission.
- Do not misuse the service, try to break its security or overload it. We may suspend an account that breaks these terms.
5. Membership and payments
Membership fees are charged for access to our research and platform services, not for guaranteed profits. Payments are processed by Razorpay. The price, period and benefits of a plan are shown before you pay. Renewals and refunds are subject to our applicable policies shown with the plan at the time of purchase.
6. Market data, alerts and demo trading
- Live prices, charts and notifications may sometimes be delayed or incorrect. Always check the latest price with your broker before you trade.
- Alerts depend on your device, internet and notification settings, and can arrive late or not at all.
- Demo Trading uses virtual money for learning and practice. Demo profits do not mean the same profits in real trading.
7. Service availability
We try our best to keep the service accurate and running. Technical issues, market disruptions or temporary interruptions may still happen. We may change, add or remove features.
8. Content and trademarks
The research, design and content of SOFHOUR Terminal belong to SOFHOUR. Company names and logos shown next to stocks belong to their owners and are used only to identify the stock.
9. Limitation of liability
To the extent allowed by law, SOFHOUR is not responsible for trading losses, missed trades, or losses caused by delayed or wrong data, alerts or service interruptions. You alone are responsible for your trading decisions.
10. Changes and law
We may update these terms. The date at the top shows the latest version. These terms are governed by the laws of India.
11. Contact and complaints
For any question or complaint, use Live chat in SOFHOUR Terminal (log in, then open the chat button). You can also raise a complaint on SEBI SCORES at scores.sebi.gov.in.